boomersthrive App – Privacy Policy
Last Updated: August 19, 2026
At boomersthrive App, we take your privacy and safety seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our mobile application and website.
1. Information We Collect
To provide a safe and verified community, we collect the following types of information:
Identity Verification Data: Live selfie images, government-issued IDs, and relevant background credentials submitted during verification.
Account Information: Name, email address, phone number, profile photo, bio, and role preferences (Member or Provider).
Communication & In-App Activity: Messages sent via real-time chat, connection requests, emergency contacts set up in the app, and block/report reports.
Health & Care Information: Any sensitive care or health preferences shared by users, which are handled in accordance with applicable HIPAA guidelines.
Payment & Subscription Details: Billing information and transaction history handled securely by our third-party payment processors.
2. How We Use Your Information
We use your data strictly to operate and secure the platform, including to:
Perform identity verification (live selfie check, ID review) to ensure a safe, real-user community.
Match Members with local Providers and facilitate real-time in-app communication.
Maintain HIPAA-compliant storage and handling for sensitive care details.
Process membership subscriptions and manage account features.
Enforce our Community Safety Guidelines and investigate reports or safety concerns.
3. How We Share Your Data
We do not sell your personal data to third parties. We only share information under the following circumstances:
With Other Users: Your public profile details (name, photo, provider bio, verified badge status) are visible to other verified platform users to facilitate connections.
Third-Party Service Providers: We work with secure third-party vendors for ID verification, cloud storage, payment processing, and analytics under strict confidentiality agreements.
Legal & Safety Requirements: We may disclose information if required by law, legal process, or to protect the safety and rights of our users or the public.
4. Data Security & HIPAA Compliance
We employ industry-standard encryption protocols (SSL/TLS) to secure data in transit and at rest.
Verification documents and sensitive care information are protected with restricted access controls and HIPAA-compliant safeguards.
5. Your Rights & Data Retention
Access & Update: You can access, edit, or update your personal account information directly within the app settings.
Account Deletion: You have the right to request the deletion of your account and associated personal data at any time.
Data Retention: Verification records and activity logs are stored only as long as necessary to maintain platform security, comply with legal obligations, or service your active subscription.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to our privacy team at privacy@boomersthriveapp.com.
